Terms of Service

By accessing or using Helixa AI's website, tools, or services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Services. These Terms apply to all users, including visitors, registered users, and healthcare professionals accessing our platform.

Helixa AI provides AI-powered health information and support tools. Our Services are designed to complement , not replace , professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on our platform.

You must be at least 18 years old to use our Services independently. Users aged 13–17 may use the Services only with verifiable parental or guardian consent. By using our Services, you confirm that the information you provide is accurate and that you have the legal capacity to enter into these Terms.

You agree to: • Use our Services only for lawful purposes. • Provide accurate information when using our tools. • Not attempt to reverse-engineer, scrape, or misuse our platform. • Not use our Services to harm, deceive, or defraud others. • Keep your account credentials confidential. We reserve the right to suspend or terminate access for any violation of these Terms.

All content, software, designs, and materials on our platform are owned by Helixa AI Ltd or our licensors and are protected by UK and international intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission, except for personal, non-commercial use.

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the data practices described in our Privacy Policy.

Our platform may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or accuracy of any third-party sites. Accessing third-party links is at your own risk.

Our Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our Services will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, Helixa AI Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.

You agree to indemnify and hold harmless Helixa AI Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Services or violation of these Terms.

We may update these Terms from time to time. We will notify you of material changes by email or a prominent notice on our website at least 14 days before the changes take effect. Your continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have questions about these Terms, please contact us at: Helixa AI Ltd London, United Kingdom contact@helixa.ai